Frequently Asked Questions

A. One of the largest local estate agents and residential letting agents with over 100yrs experience, with 2 dedicated letting offices to compliment 6 sales offices.

A. Obviously these can vary according to the individual's circumstances - but some points to consider are:

1. Advantages
2. » Income towards property costs
3. » Income as investment
4. » Property kept warm and aired
5. » No council tax, gas electricity or telephone bills whilst property is let
6. » An empty property can increase insurance costs
7. » Can generate income if you are unable to sell.

1. Disadvantages
2. » Wear and tear
3. » Small risk of damage
4. » Maintaining property to a good standard whilst your tenant is in occupation.

A. Of course there is nothing to stop a landlord acting without an agent. However there are many legal requirements that a Landlord has to fulfil. Failure to comply may result in criminal prosecution. Our staff are trained to understand these requirements and have systems in place to ensure they are complied with.

We have the facilities to properly vet a potential Tenant, allowing you to make the right choice.

Our first class Tenancy Agreements have been drawn up by a qualified solicitor with many years experience in the Lettings industry.

So in short, why indulge in DIY when there are experts who can do it for you? We will save you time and even save you money.

A. Economic factors of supply and demand, plus amenities, location, accommodation and condition, must be taken into account when considering a rental value. Our staff are always willing to visit your property and provide a free market appraisal based on their knowledge of the market place.

A. Typically a standing order is set up from the Tenant's bank account and the rent will be paid in advance into one of our designated bank accounts. One fully computerised system mean that, once the monies have 'cleared' through the banking system, the rent is paid by BACS directly into the account of your choice. A detailed statement of account is naturally part of our service to you.

A. There are different types of agreement that should be used depending on circumstances of the Tenants, the Landlord and indeed the property. In the majority of cases it will be what is called an Assured Short hold Tenancy for a fixed period. Our staff are trained to ensure that the right Tenancy Agreement is used (for the circumstances) and will be happy to explain the different types of agreement.

Whilst allowing the Tenants to have a property they regard as home, our Tenancy Agreement place obligations on them to ensure that you as a Landlord can be confident as when it was first let (allowing, of course, for fair wear and tear). Once the Tenancy Agreements are drawn up, incorporating any special requirements, the document will be posted or faxed to you for your signature.

A.Yes. The minimum deposit we require from our Tenants is equivalent to six weeks rent. Whatever service is required, we will retain the deposit, in our Client Account and it will be entered into the deposit scheme run by the dispute service.

A.Inventories and Schedules of Condition are prepared either by a designated staff member or independent inventory company with full attention to detail and are used to confirm the state of the property and its contents are judged at the end of the tenancy, before the deposit is returned.

Many people think it is not necessary to have an Inventory if the property is unfurnished. However, this is not so as the fabric of the building as well as the fittings, fixtures and any white goods need to be detailed. An inventory is essential if any disputes arise at the end of the tenancy.

A.During the check out of your property (if our Management option is chosen), the contents and condition are carefully monitored against the Inventory and Schedule of Condition. A report will be sent to you with a list of any damages, the estimated costs for repair/replacement and recommendations with regard to the amount to be deducted from the Tenants deposit.

Upon receipt of your acceptance or comments we will approach the Tenant for their agreement. When agreement has been reached in writing by both parties the money will be paid to the relevant parties. If agreement cannot be reached the may be settled by arbitration with the tenancy deposit.

A.We are aware that some people want to leave everything to us, especially if they are overseas or leading busy lives where calls about a leaking tap or blocked drain would be a nuisance. Others, however, want to be actively involved in the business of renting their property. Our range of options include:

1. Finding a Tenant & Free Rent Processing
2. Management Service

If you would like to discuss letting your property or would like a free, no obligation, market appraisal please call us as soon as possible. Our staff will be happy to discuss the various options and costs with you.